Submit a request – Udemy

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// Affiliate deflection

To join the Udemy Affiliate Program, you will need to submit an application through Impact. The sign up link for Impact, as well as additional information on joining the Udemy Affiliate program, can be found in this Help Center article.

Information regarding when Udemy affiliates earn a commission and how much the commission will be is available in this Help Center article.

Udemy provides text links and banners, which are available on our Affiliate networks. We offer banners in common sizes, but if we don't have the size you need for your site, feel free to create your own creatives to promote.

Typically, sales take 3 days to show in your network account. You’ll be able to see the number of clicks right away, but sales are delayed a few days to prevent fraudulent purchases. Udemy has a 30 day refund policy; so the total number of sales will fluctuate and could potentially go down if there is a return. After 30 days, if you still think that you have an issue with your sales, you can contact us here. Please send us a screenshot if possible of what you see on your account, as well as the affiliate link you used. This may help us look into the issue more effectively.

Also, before you promote any Udemy course, we recommend that you test your affiliate link for clicks and sign ups.

You can refer to our Affiliate Terms & Conditions for complete guidelines.

Please note that restricted promotional methods include:

No bidding on our trademark
No bidding on branded/trademarked terms
No bidding on derivatives of branded/trademarked terms
No bidding on broad-match based on branded/trademarked terms
No bidding on competitors based on branded/trademarked terms
No direct linking
No domain forwarding/redirecting
No use of a brand name in the domain (it can, however, be included in your subdomain). For example, udemycourses.com is NOT allowed. Udemy.mypersonalblog.com is allowed, as it's not part of the domain name
No use of a Company name or variations of Our company name in the name or URL of Social media pages (i.e. Facebook Fan Page)

This applies to Google Ads, Facebook Ads, Facebook Boost Post, Instagram Ads, Twitter Ads, or any form of paid Advertising. List of prohibited keywords : "Udemy," "Udemy Inc.," "Udemys," "Uedmy," "Udemy.com," or any combination of keywords that contain our Brand name in it.

Finally, please note that if you notice any affiliate current violating these guidelines, it does not mean we allow it. Feel free to let us know if you notice any other affiliate using restricted promotional methods.

Applications can take more than one week to be reviewed. We review all applications in the order they are received, and work to get back to you as soon as possible.

// Partner deflection

To request to become a partner, please fill out the partner application form.

The review process will take up to 5 business days, as the application volume is high and each application is considered and reviewed thoroughly. If you do not get a reply after one week’s time, please feel free to contact our support team.

To request to become a partner, please fill out the partner application form.

Udemy Business supports API integrations for mutual customers. You can review our API Documentation.

Please review our SSO and SCIM Functionality help articles. We have a dedicated team of Solutions Engineers that can provide additional support as needed.

We have a dedicated team of Solutions Engineers available to support with any technical questions throughout the integration build process. Please detail your asks as much as possible.

Please include the customer name and a detailed description of the issue in your support request. We have a dedicated team of Solutions Engineers available to help troubleshoot customer integration issues.

To have your company listed on our partner page, please fill out our Integration Partner Marketplace Submission Form. Please note, you must be an approved partner to be listed on this page.

Our partner program is designed so that we provide additional marketing support for partners that invest in a deeper relationship with Udemy. We will have our marketing team review your request and determine if we have the bandwidth to support.

// Reseller deflection

All reseller partners will need to register new leads through our partner portal. The partner success team will provide you with a link to register as well as instructions on how to register a lead. Once a lead is registered, the partner success team will confirm whether the lead is approved.

We offer our reseller partners access to our sales enablement platform powered by Highspot. In this online repository you will have access to tools and resources that will aid the sales team on all things related to product knowledge, marketing collateral and process guidelines. Please provide email addresses of those who need access in your request.

If your question is related to an opportunity, please register the lead in our partner portal and the partner success team will introduce you to an AE to support you with co-selling.

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